Frequently Asked Questions (FAQs) – ON22 Academy
Parent/Student's Help and Frequently Asked Questions About Us
PARENT AND STUDENT'S HELP
Common Questions
Parents and students often have questions when choosing an online academy. Below you’ll find clear answers to the most common queries about ON22 Academy, our lessons, fees, exams, and support.
About ON22 Academy
ON22 Academy is an online provider of the British curriculum. We deliver live lessons taught by UK-qualified teachers, preparing students for IGCSEs, A-Levels, IB subjects, and more.
No. Families may enrol in a single subject or a full curriculum. Some students join us for targeted exam support, while others complete their entire education pathway with ON22 Academy.
Yes. At ON22 Academy, we plan education for families of all ages with a wide range of needs and goals — whether it’s learning English, boosting performance in one subject, or completing a full British curriculum pathway leading to IGCSEs, A-Levels, and IB qualifications.
All ON22 Academy teachers are UK-qualified educators, trained to deliver the British curriculum at IGCSE, A-Level, and IB level. Many are based in the UK, while others teach internationally to support families across different time zones.
Our teachers all hold valid DBS (Disclosure and Barring Service) checks or international equivalents. This ensures they are cleared to work safely with children and young people. Our tutors are also trained in safeguarding, child development, and pastoral care, so lessons are delivered in a way that is both academically rigorous and emotionally supportive. Parents can be confident that ON22 Academy staff provide a safe, caring, and trustworthy learning environment.
Curriculum & Lessons
We teach a wide range of IGCSE, GCSE, A-Level, and IB subjects, including English, Mathematics, Sciences, Humanities, and Languages.
Lessons are taught live via Zoom. Each class is interactive, with opportunities to ask questions, complete assignments, and receive direct feedback.
Yes. ON22 provides dedicated exam preparation lessons focusing on revision strategies, mock exams, and exam technique. These are built into the curriculum to help students approach assessments with confidence.
We support families worldwide. Lessons are scheduled to suit students in the UAE, Asia, Africa, Europe, and North America.
Other Questions
We specialise in Maths, English, and Science tutoring for SAT, GCSE, A-Level, and global curriculum to cater for students at all levels. We also offer study skills and exam preparation Student Help’ support.
Lessons are conducted virtually using interactive tools like whiteboards and screen sharing. Each session is personalised to your needs and includes detailed feedback.
Yes! We offer virtual group classes where students are exposed to collaborative group learning and also receiving individualised help.
Absolutely. All lessons align with UK exam boards, including AQA, OCR, and Edexcel.
Yes, our tuition is tailored to support students worldwide, aligning with international curricula and academic standards.
Scheduling
We offer lessons during weekdays, evenings, weekends, and holidays to accommodate busy schedules. We are available and flexible for your needs.
Yes! Sessions can be rescheduled with at least 24 hours’ notice. Cancellations within 24 hours may incur a fee.
Yes, we provide both. One-on-one classes offer complete focus on individual needs, while group classes balance collaborative learning with personal attention.
Exams & Qualifications
Yes. ON22 students sit exams as private candidates at approved centres worldwide, including the British Council, Cambridge International, Pearson Edexcel, OxfordAQA, IB schools, and other recognised providers.
Yes. ON22 guides families through the process, providing information on deadlines, required documents, and local exam options. Parents register directly with exam centres, but we ensure the process is smooth and clear.
Yes. Teachers issue predicted grades and references to support exam entry and university applications (including UCAS).
We prepare students for Cambridge International (CAIE), Pearson Edexcel, OxfordAQA, and IB assessments.
Yes. Exam support is central to our teaching. Students take part in mock exams, past paper practice, and timed assessments, helping them master exam technique and manage stress.
Supporting Students
We teach revision strategies, time management, and coping techniques. Our safeguarding and wellbeing policies ensure that support goes beyond academics.
Yes. ON22 provides predicted grades, references, and advice on subject choices for higher education.
We offer tailored one-to-one support and revision programmes to help students catch up or strengthen specific areas.
Yes, subject changes are possible where timetables allow. Our admissions team advises families on the best timing.
Technical & Practical
A laptop or desktop computer with webcam and microphone, tablet, or smartphone with a stable internet connection, and access to Zoom. A quiet study space is strongly recommended.
Yes, all lessons are recorded for revision and review purposes
Families should notify support@on22.com. Where possible, lessons may be rescheduled or catch-up materials provided.
If technical issues arise, we’ll reschedule the session or extend the time to ensure you don’t miss out.
Yes. Our live classes allow for group interaction, and we offer virtual enrichment activities to foster a sense of community.
Admissions & Fees
Enrolment begins with an online enquiry form or email to support@on22.com. After a consultation, placement is confirmed and enrolment is completed upon payment.
Pricing varies based on the subject, level, and session type. Please check out our pricing options.
Fees vary depending on whether your child studies a single subject or a full curriculum. ON22 Academy offers transparent pricing, with discounts for siblings and flexible payment options.
Payments are made securely online via Stripe (credit/debit card) or Zelle for US families. Fees are usually charged monthly or termly, depending on the chosen plan. Exam entry fees are paid separately to exam centres.
Yes. Refunds and cancellations are covered by our published policy, which ensures fairness and transparency.
Policies & Safeguarding
ON22 Academy is not registered as an independent UK school. We are an online academy delivering the British curriculum, with policies and practices aligned to UK safeguarding standards.
Yes. ON22 has more than 20 policies covering admissions, safeguarding, anti-bullying, data protection, attendance, and more. These are available in our Policy Index.
Closing Reassurance
ON22 Academy combines academic excellence with exam preparation, safeguarding, and flexible enrolment. Whether your child joins us for a single subject, to improve their English, or to complete a full curriculum, we are here to support their learning and help them achieve qualifications that are recognised worldwide.
Still Have A Question?
Ask Your Question
If you didn’t find your question here, feel free to contact us. Our team is happy to assist you and provide more information about our tutoring services.
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